CONTAINERS DIRECT Terms and Conditions

Making your Payment

We understand that the distance buying of expensive cabins can sometimes be a “leap in the dark” so for your peace of mind all of our products are supplied with the undertaking that if you are not 100% satisfied with your purchase at the point of sale you will be entitled to a full refund. All equipment supplied remains the property of ISO Trade Ltd until paid for in full

How to Contact Us

You may contact us FREE on 0800 061 2574 or via the contact us page where you may send us an email or find our correspondence address

Shipping and Handling

All of the cabins & containers listed on this website do not, unless otherwise stated, include the delivery or transport charge. If you wish we can arrange for delivery. Please bear in mind that the consignee (receiver and/or orderer) must accept responsibility for ensuring that the delivery site is accessible for the delivery vehicle. The consignee is entirely responsible for the delivery vehicle once it has entered the delivery site. The transport company usually allows one hour on site to position the container. After this the consignee shall accept a charge of £50 per hour or part thereof ) In the event of the site being unsuitable for delivery by lorry mounted crane, and as a consequence the delivery vehicle being unable to deliver the container, the consignee shall be responsible for an aborted charge equal to the delivery charge to site and return cost to the depot of origin. It is vital that should you have any doubts whatsoever about the suitability of your delivery site that you contact us before placing an order.

Your Security and Credit Card Security

We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site. At no point will we ask for your debit or credit card details on this site

VAT

All prices quoted on this website exclude VAT at the UK rate of 20.00%

Your privacy

For specific information regarding our privacy policy, please refer to the Privacy Policy page

If you wish to complain.

In the unlikely event that you should feel you need to complain, please contact our head office either by telephone on 0870 2243319 or by mail (contact details as per our contacts page) and address your complaint directly to the Manager. .

Returns

30 days from the date of delivery